.OtisUserSelect_container__hKQQJ{display:flex;align-items:center;justify-content:center;min-height:calc(100vh - 60px);padding:24px}.OtisUserSelect_card__LwHqQ{max-width:520px;width:100%;text-align:center}.OtisUserSelect_heading__TCG08{font-size:32px;font-weight:700;color:#2b2520;margin:0 0 12px}.OtisUserSelect_subheading__OerQT{font-size:16px;color:#666;margin:0 0 40px;line-height:1.5}.OtisUserSelect_options__cBhAn{display:flex;flex-direction:column;gap:16px}.OtisUserSelect_option__ss0UE{display:flex;align-items:center;gap:20px;padding:24px;border:2px solid #e0e0e0;border-radius:12px;background:#fff;cursor:pointer;text-align:left;transition:border-color .2s,box-shadow .2s}.OtisUserSelect_option__ss0UE:hover{border-color:#c92a76;box-shadow:0 2px 12px rgba(201,42,118,.12)}.OtisUserSelect_iconWrap__d_bh2{flex-shrink:0;width:56px;height:56px;border-radius:50%;background:#fdf2f7;display:flex;align-items:center;justify-content:center;color:#c92a76}.OtisUserSelect_optionText__b7YgE{display:flex;flex-direction:column;gap:4px}.OtisUserSelect_optionTitle__U9wDh{font-size:18px;font-weight:600;color:#2b2520}.OtisUserSelect_optionSub__2LCHD{font-size:14px;color:#888}.OtisFullChat_layout___dLMK{display:flex;height:calc(100vh - 60px);overflow:hidden}.OtisFullChat_sidebar__Jp62n{width:280px;flex-shrink:0;padding:24px 20px;border-right:1px solid #eee;display:flex;flex-direction:column;justify-content:space-between;overflow-y:auto}.OtisFullChat_switchLink__5LHfX{background:none;border:none;color:#888;font-size:13px;cursor:pointer;padding:8px 0 0;text-align:left;text-decoration:underline}.OtisFullChat_switchLink__5LHfX:hover{color:#c92a76}.OtisFullChat_chatArea__rz7ny{flex:1;display:flex;flex-direction:column;min-width:0}.OtisFullChat_messages__QLbJi{flex:1;overflow-y:auto;padding:24px;scroll-behavior:smooth}.OtisFullChat_botMsg__1u_0N{background:#f3f3f3;color:#333;padding:12px 16px;margin-bottom:12px;border-radius:12px;max-width:720px;white-space:pre-wrap;line-height:1.5;word-wrap:break-word}.OtisFullChat_botMsg__1u_0N a{color:#c92a76;text-decoration:underline}.OtisFullChat_userMsg__6iB33{background:#c92a76;color:#fff;padding:12px 16px;margin-bottom:12px;border-radius:12px;max-width:720px;margin-left:auto;line-height:1.5}.OtisFullChat_inputBar__43Hbp{display:flex;align-items:center;gap:8px;padding:12px 24px;border-top:1px solid #eee;background:#fff}.OtisFullChat_input__BMH3Z{flex:1;border:1.5px solid #ddd;border-radius:24px;padding:12px 20px;font-size:15px;outline:none;transition:border-color .15s}.OtisFullChat_input__BMH3Z:focus{border-color:#c92a76}.OtisFullChat_sendBtn__RdSnr{width:42px;height:42px;border-radius:50%;border:none;background:#c92a76;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;transition:background .15s}.OtisFullChat_sendBtn__RdSnr:hover:not(:disabled){background:#a02059}.OtisFullChat_sendBtn__RdSnr:disabled{opacity:.5;cursor:not-allowed}.OtisFullChat_footer__l0TD9{text-align:center;padding:8px 0;font-size:12px;background:#fafafa;border-top:1px solid #eee}.OtisFullChat_footer__l0TD9 a{color:#c92a76;text-decoration:none;margin:0 4px}.OtisFullChat_footer__l0TD9 a:hover{text-decoration:underline}.OtisFullChat_humanLink__H3DAM{background:none;border:none;color:#c92a76;font-size:12px;cursor:pointer;padding:0;margin:0 4px;font-family:inherit}.OtisFullChat_humanLink__H3DAM:hover{text-decoration:underline}.OtisFullChat_emailInput__t3ZdS{margin:8px 0 4px;width:70%;max-width:300px;padding:8px 12px;border:1px solid #ccc;border-radius:8px;font-size:14px}.OtisFullChat_emailSend__jnEN0{background:#c92a76;color:#fff;border:none;padding:8px 16px;cursor:pointer;border-radius:8px;margin-left:8px;font-size:14px}.OtisFullChat_emailSend__jnEN0:hover{background:#a02059}.OtisFullChat_handoffForm__UZHZa{display:flex;flex-direction:column;gap:8px}.OtisFullChat_handoffTextarea___A1Y6{width:100%;max-width:500px;padding:10px;border:1px solid #ccc;border-radius:8px;font-family:inherit;font-size:14px;resize:vertical}.OtisFullChat_handoffTextarea___A1Y6:focus{outline:none;border-color:#c92a76}.OtisFullChat_loader__gG1E2{border:4px solid #f3f3f3;border-top-color:#c92a76;border-radius:50%;width:20px;height:20px;animation:OtisFullChat_spin__KGNXL 1s linear infinite;display:inline-block}@keyframes OtisFullChat_spin__KGNXL{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}@media (max-width:767px){.OtisFullChat_layout___dLMK{flex-direction:column;height:calc(100vh - 60px)}.OtisFullChat_sidebar__Jp62n{width:100%;flex-shrink:0;border-right:none;border-bottom:1px solid #eee;padding:16px;max-height:200px;overflow-y:auto;flex-direction:row;flex-wrap:wrap;align-items:flex-start;gap:8px}.OtisFullChat_switchLink__5LHfX{padding:4px 0}.OtisFullChat_messages__QLbJi{padding:16px}.OtisFullChat_inputBar__43Hbp{padding:10px 16px}}